COVID-19 Update

Cancellation without providing a reason

1. Free cancellation of the entire booking up to 14 days before arrival for groups due to arrive before 31. December 2020
2. Free cancellation of the entire booking up to 30 days before arrival for groups due to arrive between 1. January and 31. December 2021

Cancellation in connection with Covid-19 (a corresponding, written confirmation from an authority is required)

1. Free cancellation of the entire booking on the day of arrival in the case of

- an official lockdown at the point of departure

- an official travel warning from the corresponding Foreign Office for the travel destination or point of departure (declaration as risk area, official travel ban, return to home country / federal state / district only in quarantine for more than 7 days)

- an official order to close the school and a related ban on class trips

- an official decree expressly prohibiting class trips

2. In the case of individual members of a group with medically confirmed Covid-19 symptoms on departure, cancellation for up to 20% of the entire group size up until arrival ("no show") is free.

Free rebooking within the next 12 months

1. in the case of proven infection with Covid-19 for at least one member of the group and the corresponding cancellation of travel
2. in the case of officially ordered quarantine of at least 50% of the members in the group

Cancellations must be communicated in a written form, via e-mail, to MEININGER group reservations (groups@meininger-hotels.com). In the case of a short-term cancellation less than 3 days before arrival, we ask for additional cancellation by telephone under +49 30 666 36 100.