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COVID-19 Update

COVID-19 Update

Stay safe & travel on

The well-being and safety of you and the MEININGER family are more important than ever to us. Therefore, we have developed safety guidelines and hygienic measurements that guarantee you will have a worry-free time when staying with us.

We are working closely with local authorities and choose to be more stringent when it comes to health precautions wherever we feel it is necessary. Flexibility is a high value these days when no day is like the other. For that reason, our new rebooking and cancellation policies allow you to change your travel plans free of charge, if necessary. Please check our website for new updates regularly in this regard.

Here you can find travel information by country and helpful links to prepare your trip.

Covid-19 and travelling

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Precautions while traveling and staying abroad

 

Due to the current circumstances, we wanted to let you know we care and we are taking the current issue of coronavirus (COVID-19) very seriously.

MEININGER Hotels is closely monitoring the Centers for Disease Control and Prevention (CDC), World Health Organization (WHO) and local health department statements regarding the coronavirus (COVID-19) cases and following the guidelines. The wellbeing and safety of our hotel guests, visitors and team mates is of utmost importance. MEININGER Hotels will continue to be extremely proactive in preparing to act quickly should the need arise.

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Is traveling and stay in a hotel risky?

 

At MENINGER your safety comes first. We adopted the World Health Organization (WHO's) official recommendations and following the authority's regulations to reduce exposure to and transmission of a range of illnesses which include everything from hand washing hygiene and cleaning product specifications to guest room, common area cleaning procedures and safe food practices.

Our employees are following all hygiene and housekeeping protocols while also completing enhanced COVID-19 awareness trainings and have real-time information with our internal communication hub. If we are alerted to a case of COVID-19 at one of our hotels, we immediately work with the local health authorities to obtain the facts and guidance on steps to take with both guests and associates.

Associate Health, Safety and Knowledge at MEININGER Hotels

  • Hand Hygiene protocols
  • Housekeeping protocols
  • Ongoing Training
  • Provide the latest hygiene regulations by check-in
  • Avoid tight contact
  • Real-Time Information
  • Provide all necessary Cleaning products
  • Disinfection of the Guest Rooms
  • Disinfection of the public Spaces

Safety measures you can apply as a guest

  • Avoid shaking hands
  • Avoid tight contact with others
  • Wash hands with soap frequently and thoroughly
  • Avoid touching your face
  • Cover your mouth when sneezing or coughing
  • Avoid usage of public transport
  • Avoid attend gatherings
  • In case of suspicious symptoms contact our personnel

We care

 

We will continue to monitor the situation closely to ensure the safety of all our guests and team members.

If you are experiencing any concern, please do not hesitate to contact our customer care at welcome@meninger-hotels.com or the hotels directly (please find contact on our hotel pages), we are here to assist you.

*Please have understanding for our customer care, at the moment they are getting many requests, but doing their best in order to come back to you as fast as possible.

Before traveling

 

Please review your local authorities' travel guidance and health advisories related to this outbreak. For the latest guides please visit the CDC travel notice website.

Latest News

MEININGER Hotel Salzburg City Center

 

MEININGER Hotel Salzburg will remain closed from 16th March till 13th April 2020, due to the Austrian government's decision to close down all the hotels in Salzburg.