Group Bookings with a stay date until end of Dec 2020, can be canceled until 14 days prior to arrival, free of charge.
Free cancellation 48h prior to arrival in the event of:
- hotel closure (for touristic travel reasons or in general)
- an official lock down at the place of departure
- an official travel ban for the hotel destination issued by the place of departure (and vice versa)
Free rebooking option within 1 year from original travel date in case of:
- an officially confirmed Covid-19 case among the travelers
- an officially ordered quarantine for at least 50% of the group members
To claim a free cancellation or rebooking, the above listed incidents must be verifiably related to Covid-19 - a written proof is required.
Exceptions to these conditions may apply.
Feel free to contact our dedicated Group Sales Team (email@example.com) or your respective Sales Manager in case of any questions.