Accessibility & Inclusion | MEININGER Hotels

A website for everyone

We believe digital access is for everyone. The internet brings people together, opens up opportunities, and makes life easier. That’s why we’re fully committed to making our digital content accessible to everyone, no matter who they are.

To make this happen, we work hard to meet the Website Content Accessibility Guidelines (WCAG 2.1, Level AA) from the W3C Web Accessibility Initiative (WAI). These standards help us create a consistent and smooth digital experience for all our guests, regardless of their physical or mental abilities.

Woman using phone with digital accessibility illustration at MEININGER Hotels

Inclusive digital access

A new digital world

To create a better digital experience, we:

- Conduct a WCAG 2.1 Level AA audit to check accessibility
- Raise awareness & build expertise within our teams
- Work with experts to keep us on the right track
- Make accessibility part of all new web projects
- Use the right tools & clear documentation

Two women using a laptop for easier booking and browsing at MEININGER Hotels

Easier booking & browsing

Making reservations seamless and inclusive

We’re working to make our hotel information and reservations easier to access for everyone. You'll see these improvements on:

- Our blog
- Our website
- Our booking engine
- Our booking management channels

Something not working?

We do our best to keep things running smoothly, but if you spot an issue on our website, let us know ASAP.

Get in touch with us

Accessibility Statement

Declaration of accessibility

MEININGER Shared Services GmbH endeavours to make its website accessible. The declaration on digital accessibility is required by the Berlin Act on Accessible Information and Communication Technology (BIKTG Bln). The technical requirements for accessibility are set out in BITV 2.0. This declaration on digital accessibility applies to the www.meininger-hotels.com website.

Status of compatibility with the requirements

This website is partially accessible. It only partially fulfils the requirements of BITV 2.0.

Non-accessible content

The following content is not accessible because it is not compatible with the underlying harmonized standard EN 301 549:

There are links without link text on single pages. | WCAG: 4.1.2
On single pages, the contrast between text and background is too low. | WCAG: 1.4.3
On single pages there are elements with the Aria-hidden attribute that can be focused at the same time. This makes these elements accessible to assistive technologies, even though they should be hidden. | WCAG: 4.1.2

This declaration was created on 06.06.2025. The declaration was created using the Eye-Able® technology of Web Inclusion GmbH. More information about Web Inclusion GmbH can be found at eye-able.com/en. Web Inclusion GmbH has gone through all machine-verifiable test steps.

Feedback and contact details

Do you have feedback or a note about accessibility on our website? Get in touch with us! We’ll explain what barriers might exist and any exceptions we’ve made. We’ll get back to you as quickly as we can, and always within the legal deadline of six weeks. Thank you for your feedback. You can contact us at the following address:

Online Marketing
Obentrautstrasse 72
10963
Berlin
online-marketing@meininger-hotels.com

Arbitration

Landesbeauftragte für digitale Barrierefreiheit
Jüdenstraße 1
10178
Berlin
Digitale-Barrierefreiheit@senatskanzlei.berlin.de
030 90223 1515