To create a better digital experience, we:
- Conduct a WCAG 2.1 Level AA audit to check accessibility
- Raise awareness & build expertise within our teams
- Work with experts to keep us on the right track
- Make accessibility part of all new web projects
- Use the right tools & clear documentation
We’re working to make our hotel information and reservations easier to access for everyone. You'll see these improvements on:
- Our blog
- Our website
- Our booking engine
- Our booking management channels
We do our best to keep things running smoothly, but if you spot an issue on our website, let us know ASAP.
Get in touch with usDeclaration of accessibility
MEININGER Hotels strives to make its website accessible in accordance with the Berlin Accessible Information and Communication Technology Act (BIKTG Bln) and the Regulation for the Enforcement of the Act (BITV 2.0), as well as according to BFSG and BFSGV. This accessibility statement applies to the domain: www.meininger-hotels.com.
Description of the service
This website provides information about MEININGER Hotels, including hotel locations, room types, services, and facilities. Users can search for availability, book accommodation online, manage their reservations, and access customer support and travel-related content.
Status of compatibility with the requirements
Our products and services can be found, accessed and used by people with disabilities in the usual way, without particular difficulty and generally without outside help.
This website is fully compliant with BIKTG Bln and BITV 2.0, as well as according to BFSG and BFSGV.
This declaration was created on 23/12/2025. The declaration was prepared using the Eye-Able® technology of Web Inclusion GmbH. Eye-Able Report ® – a product of Web Inclusion GmbH – has gone through all machine-verifiable test steps.
Feedback and contact details
Do you have a comment or a note about barriers on this website? Please get in touch with us. We will explain which barriers exist. You can find out what exceptions we have made. We will answer your questions as quickly as possible, but at the latest within the statutory period of a month. Thank you for your feedback. You can contact us at the following address:
MEININGER Shared Services GmbH
Obentrautstrasse 72
10963 Berlin
Berlin
online-marketing@meininger-hotels.com
Arbitration
If no satisfactory solution is found to your request regarding the accessibility of our website, you can contact an arbitration board. Its task is to resolve conflicts between people with disabilities and federal public bodies. The aim is not to find winners or losers. Rather, the aim is to find a solution to a problem together and out of court with the help of the conciliation body. The conciliation procedure is free of charge. You also do not need legal assistance. You can reach the arbitration board at the following address:
State Commissioner for Digital Accessibility
Jüdenstraße 1
10178 Berlin
Digitale-Barrierefreiheit@senatskanzlei.berlin.de
https://www.berlin.de/lb/digitale-barrierefreiheit/
Market surveillance
The contact details of the market surveillance body responsible for us are:
MLBF (in Errichtung)
c/o Ministerium für Arbeit, Soziales, Gesundheit und Gleichstellung Sachsen-Anhalt
Postfach 39 11 55
39135 Magdeburg
MLBF@ms.sachsen-anhalt.de
Tel.: 0391 567 6970
Disclaimer
The automatic check of the web content was carried out on: 23/12/2025. For the web content accessed by Eye-Able, the Google Chrome browser in version 136.0.7103.92 was used. We guarantee the accuracy of the information provided for the tested application version under the specified browser and operating system parameters. If different versions or environments are used, a different display is possible, which may differ from the results given here. For a complete check, manual tests by the website operator are also recommended.
